热度 1 |
写信给亚马逊依照情况的不同内容有百百种，要怎么表达才比较合适呢?
这次我们用实例来修改，让大家能够更明白写给亚马逊回信时需要多注意的细节。
也可以让大家明了写信时的概念，得以之后运用在各种不同情况上。
Please help edit the following appeal：（比较不正确版本）
We are contacting you regarding our seller account suspension. We realized the delay in shipping orders does not comply with Amazon's performance target of less than 4%, nor, our target of less than 2%.
We have reviewed our metrics and have determined the two areas that need to be addressed. Shipping and Inventory Availability.
We realized we need constant monitoring of our seller account. To achieve our goal of less that 4% late shipping, we are monitoring our Amazon account continuously, instead of during regular retail store hours.
To further help us achieve our goal of less that 4% late shipping, we have consolidated our Amazon inventory into one location. This eliminates delays in getting product out by the Expected Ship Date.
Thank you for considering this appeal.
以上面的内容来说已有了雏形，格式段落都有了上一篇提过的基本概念，但在语气上可能表达的程度不够，另外也要注意信中的书信礼仪。经过调整后：
To whom it may concern,（正确版本）
We are contacting you regarding our seller account suspension. We realize the delays in shipping orders has not complied with Amazon's performance target of less than 4%, nor our target of less than 2%.
We have reviewed our fulfillment procedures and have determined the two areas that need to be addressed:Shipment Creation and Inventory Availability.
We realize we needed additional support for managing fulfillment for our Amazon orders. To achieve our goal of more than 98% on-time shipping we have added additional staff to support the sales person in our retail store who handles Amazon fulfillment. This will allow us to have packages prepared and ready to ship more efficiently.
To address inventory availability issues we have consolidated our Amazon inventory into one location to speed shipment creation. Having all Amazon inventory at one location will eliminate delays in getting product out by the Expected Ship Date.
Thank you for considering this appeal.
以上就是调整完成后的版本，此为参考用请勿照抄
到此我们做个简单的步骤总结
1.先依照［BQool分享］如果被停权该如何写给亞馬遜回信（１） 的架构来书写出雏形
2.调整语义不清楚，语气表达和书信礼仪的细节部份
EX：
To whom it may concern,
We are contacting you regarding our seller account suspension. We realize the delays in shipping orders has not complied with Amazon's performance target of less than 4%, nor our target of less than 2%. （诚实道歉先）
3.将多余的冗词赘字予以删减，让书信内容更加洗练，在該強調語氣的地方加重力道
EX：
We realize we needed additional support for monitoring of our seller account. To achieve our goal of less that 4% late shipping, we have added additional staff to support the sales person in our retail store that is handling Amazon. This will allow us to have packages prepared and ready to ship more efficiently.
調整為
We realize we needed additional support for managing fulfillment for our Amazon orders. To achieve our goal of more than 98% on-time shipping we have added additional staff to support the sales person in our retail store who handles Amazon fulfillment. This will allow us to have packages prepared and ready to ship more efficiently.
依照以上三个步骤调整过后的回信，亚马逊官方收到后能感受到您的正式诚意、经营态度与礼仪，而这三个部份正是亚马逊最注重的方面。所以回信记得要投其所好，才能获得您预期以上的回复。
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