zeren 发表于 2017-12-11 15:00:24

求助,修改收款账户后,登录不了,显示密码错误

修改了收款账户后,出现提示,然后登录不了,之后修改密码后,也是登录不了;如何联系绩效团队申诉?绩效团队有邮箱吗?

We believe that an unauthorized party may have accessed your Amazon.com seller account. To protect you and the funds in your account, we have temporarily restricted access to your account and your listings have been deactivated. We have also removed any bank account and credit card information. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.

To regain access to your account and to remove the hold on funds, complete the following steps within 17 days:

1. Reset your password in Seller Central by clicking “Forgot your password?” on the Sign In page. If you are already signed in, click on “Logout” from the Settings dropdown in Seller Central first.
2. Update your account with a valid bank account and credit card.
3. Set up Two-Step Verification in your Advanced Security Settings (https://sellercentral.amazon.com/a/settings/approval).
4. Send us a confirmation email by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html). You can also send your confirmation email from the Contact Us page in Seller Central Help (https://sellercentral.amazon.com/cu/contact-us).


创蓝商务 发表于 2017-12-12 10:09:50

本帖最后由 创蓝商务 于 2017-12-12 10:11 编辑

1.审核卖家评级表现: seller-performance-policy@amazon.com
2.咨询客服入口:
打开下面的链接,依次输入或选择:问题类型→商业名称→账号邮箱→问题具体描述


[*](欧洲站)https://sellercentral.amazon.co.uk/gp/help/contact.html
[*](美国站)https://sellercentral.amazon.com/gp/help/contact.html?language=en_US

小寒33 发表于 2018-1-17 17:57:29

亲 请问您审核通过了吗?请问第四步申诉还要提价什么资料吗?谢谢!
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